The Scope of Google Business Profile Optimization
Profile optimization isn't a matter of verification and adding a few photographs.
The primary and secondary category choices have to line up with the business's real set of services; the wrong category drops visibility in the map pack outright. For businesses with no physical address that serve a region, the service area definition is built on a different logic and the neighbourhood boundaries are marked out carefully. The attribute fields, the questions-and-answers section and a regular flow of posts signal that the profile is active, and that signal carries weight in the rankings. Beyond that, the business name, address and phone number matching letter for letter across the site, the directories and the profile is the foundation of the trust signal; even one inconsistent abbreviation can lead the algorithm to think the business is at a different location.