What does a website maintenance service include?
The scope covers core and plugin updates, regular backups, downtime monitoring and a basic security scan. We also handle small content and technical support requests when needed. You'll find the package details and the limits of the scope in the pricing section.
My site loads slowly. Will website maintenance fix that?
Slowness usually comes from missing caching, unoptimized images, unnecessary plugin load or insufficient server resources. That is why we audit these points as part of maintenance and fix the issues that affect performance in order of priority.
How often do you back up the site, and how long does a restore take if something goes wrong?
We set the backup routine and restore time according to the package you choose. You can see the exact details in the pricing section. In short, our core principle is to get back to the nearest healthy copy quickly when a problem hits.
How does the process work when a WordPress site needs migration or cloning?
We move the site to the target environment while keeping file and database integrity intact, and update the URL references. We then keep the old environment live until the DNS and SSL step is complete. For a cloning request, we apply the same steps in a test area that doesn't affect the live site.
Can we manage the site ourselves without a maintenance package?
Technically, yes; but not keeping up with updates widens the window of vulnerability. Without team support, a problem can also go unnoticed for a long time, which delays the response.
Is a site really at risk if security updates are skipped?
Yes. Known vulnerabilities become targets for automated attack tools from the moment they are announced. An outdated core, theme or plugin therefore opens a direct entry point for these tools.
Why do you test updates on a test copy first?
Because that way, a possible plugin conflict affects only the test environment, not your site. As a result, only updates we have tested reach the live site.
What do you do if my site crashes or there is suspicious access?
First, we identify the source. Then we restore the site to the nearest healthy copy and reopen access. That is why keeping the backup in a location independent of the server matters so much.