Whose name is the ad account for a Meta Ads campaign opened in?
The ad account is opened in the brand's name, under the business's own Meta Business Manager; the agency runs the campaigns with administrator access. That way ownership of the account always stays with the business.
What happens when a Meta ad account is restricted or disabled?
A restriction usually comes from a policy breach, a payment problem or a suspicious activity flag. The reason is established, an appeal is started, the item flagged as a breach is corrected, and the interruption to the campaign is kept to a minimum.
Which ad format suits our business, and how is that decided?
The format decision is made by looking at the range of products, the capacity to produce creative, and the platform habits of the target audience. The decision is validated with small-scale test campaigns.
How does Meta's ad review work, and why might an ad not be running?
Every ad goes through Meta's automated review, and a manual one where necessary, before going live; that process is outside the agency's control. Rejection usually comes from prohibited content, a misleading claim or an inconsistency with the landing page; the item is corrected and the ad resubmitted.
How is retargeting set up, and which visitors see it?
Retargeting is built on data from the pixel placed on the website and the Conversions API. People who viewed a page, looked at a product or didn't complete the basket are split into separate groups and shown again with an offer that matches their behaviour.
Which metrics does the Meta ad report include?
The report covers the core metrics: reach, impressions, click-through rate, number of conversions and cost per result. Added to those are ROAS, which shows the return on ad spend, and breakdowns by audience.